Over the years we have developed and improved a Customer Satisfaction process in order to better understand the expectations of the customer on specific products and the perception of the product during the sale process and after consumption. All our customers are monitored using main indicators in order to make a conscious assessment of our company’s performance, investigate the key success factors in customer perspective and to pinpoint areas of improvement in order to ensure excellent quality service and products.
Only the best products become a part of "Fantasia Napoletana", like jams, Piennolo tomatoes, Dried tomatoes, Babà, the Veli of Vesuvio, dried porcini mushrooms, saffron, pasta sauces, herbs and spices to add fragrance and flavour to every dish.
Two lines to present the flavor of quality products " Spice, Aromatic Herbs and Dried Mushrooms " and " Italian Gastronomic Specialities" .
E.D.R.A. srl – company oriented towards the rediscover of the flavors - was established in 1992 starting from an entrepreneurial idea of Neapolitan associates. From the tradition of Italian and Neapolitan cuisine came the idea to bring back on Italian tables the flavours and fragrances of typical dishes branded “Fantasia Napoletana”. Innovation, quality, tradition of flavours all enclosed in a very simple idea: to combine the Creativity typical of our land – renowned for the art of always inventing something new – and traditional flavours.
From the beginning, E.D.R.A. Srl wants to offer its clients the best quality products, which is the reason why suppliers are subjected to a rigorous analysis carried out by our qualified personnel, in order to monitor the production cycle on a periodic basis.